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Promote Awareness: a Message to Agile Coaches

It's been a long time since I have published anything in english. If you are one of my regular readers, you probably will think this kind of unusual. I've received an invitation from Manoel Pimentel to make a small contribution for his new book: The Agile Coaching DNA. I felt really glad and honoured to participate. This article is basically what I wrote for him. The process was simple. He asked me a question and I answered. The answer went into the book. Here is the question: Considering awareness is an essential element to catalyse improvements, what is your favourite practice to help individuals, teams, or entire organisations to become more aware of problems, gaps, needs, emotions, options, actions involved in some change/improvement? Why is it your favourite practice/approach to increase awareness? Could you briefly describe how Agile Coaches can use this practice/approach? I will answer these questions in two parts. First, I’m going to address the systemic probl